Terms and Conditions

Last updated: June 20, 2026

Welcome to Techophone. These Terms and Conditions explain the rules and guidelines for using our website, purchasing products, and accessing our services. By visiting or using our website, you agree to follow these Terms and Conditions.

1. General Information

This website is operated by Techophone. Throughout the website, the terms “we,” “us,” and “our” refer to Techophone. The terms “you,” “your,” and “customer” refer to any visitor, user, or buyer using our website.

By using this website, you confirm that you have read, understood, and agreed to these Terms and Conditions.

2. Products and Services

Techophone sells mobile accessories and related products, including but not limited to chargers, cables, phone covers, screen protectors, power banks, and other electronic accessories.

We try our best to display product details, images, prices, and availability accurately. However, product colors, packaging, or appearance may slightly vary due to screen settings, supplier updates, or product improvements.

3. Product Availability

All products are subject to availability. We reserve the right to limit product quantities, discontinue any product, or cancel an order if the item is unavailable.

If a product becomes unavailable after you place an order, we may contact you to offer an alternative product, wait for restocking, or process a refund where applicable.

4. Pricing and Payment

All prices shown on our website are listed in the applicable currency and may be changed at any time without prior notice.

We reserve the right to correct any pricing errors, even after an order has been placed. If an incorrect price is found, we may contact you for confirmation or cancel the order.

Payments must be completed through the available payment methods shown on our website. Your order may not be processed until payment is confirmed, unless cash on delivery or another approved payment method is available.

5. Order Confirmation

After placing an order, you may receive an order confirmation by email, SMS, phone call, or website notification. Order confirmation does not guarantee final acceptance of the order.

We reserve the right to cancel or refuse any order due to product unavailability, payment issues, incorrect information, suspected fraud, or violation of these Terms and Conditions.

6. Shipping and Delivery

We aim to deliver orders within the estimated delivery time mentioned on our website or communicated during order confirmation. Delivery times may vary depending on location, courier service, product availability, public holidays, weather conditions, or other unavoidable circumstances.

Customers are responsible for providing correct delivery information. Techophone will not be responsible for delays or failed deliveries caused by incorrect phone numbers, addresses, or unavailable recipients.

7. Return and Refund Policy

Returns or refunds may be accepted only according to our return policy. To request a return or refund, customers must contact us within the applicable return period.

Returned products must be unused, undamaged, and in original packaging, unless the product is defective or damaged upon delivery.

We may reject a return or refund request if the product has been used, damaged by the customer, altered, missing parts, or returned without proper proof of purchase.

8. Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and clear photos or videos of the issue.

After verification, we may offer a replacement, repair, exchange, refund, or another suitable solution depending on the product condition and availability.

9. Warranty

Some products may include a brand or seller warranty. Warranty coverage, duration, and conditions may vary depending on the product.

Warranty does not usually cover physical damage, water damage, misuse, unauthorized repair, accidental damage, burned products, or damage caused by improper use.

10. User Account

You may need to create an account to place orders or access certain features. You are responsible for keeping your account login details secure.

You agree to provide accurate and updated information. Techophone will not be responsible for any loss caused by incorrect information or unauthorized access due to your negligence.

11. Prohibited Uses

You agree not to use our website for any unlawful, harmful, fraudulent, abusive, or unauthorized purpose.

You must not attempt to hack, damage, overload, copy, misuse, or interfere with our website, server, system, content, or customer data.

12. Intellectual Property

All website content, including logos, text, product images, banners, graphics, design, layout, and other materials, belongs to Techophone or its respective owners.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.

13. Third-Party Services and Links

Our website may use third-party services such as payment gateways, courier partners, analytics tools, or external links. We are not responsible for the actions, policies, content, or security of third-party websites or services.

Customers should review third-party policies before using their services.

14. Limitation of Liability

Techophone will not be responsible for indirect, accidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability for any claim related to an order will not exceed the amount paid by the customer for that specific order.

15. Accuracy of Information

We try to keep all website information accurate and updated. However, we do not guarantee that all product descriptions, prices, stock information, images, or content will always be error-free.

We reserve the right to correct errors, update information, or cancel orders affected by incorrect information.

16. Changes to These Terms

We may update or modify these Terms and Conditions at any time. Updated terms will be posted on this page with the revised date.

By continuing to use our website after changes are posted, you agree to the updated Terms and Conditions.

17. Governing Law

These Terms and Conditions shall be governed by the laws of UK. Any disputes shall be handled according to the applicable laws and legal procedures of that jurisdiction.

18. Contact Us

For questions about these Terms and Conditions, please contact us:

Techophone
Email: info@techo-phone.com
Address: 143 Cannon Street Road London E1 2LX