Privacy Policy

Last updated: June 20, 2026

At Techophone, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, place an order, or contact us.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Name, phone number, email address, billing address, shipping address, and other details you provide when placing an order or contacting us.

Order Information:
Products purchased, order history, delivery details, payment status, and customer support records.

Payment Information:
Payments are processed through secure third-party payment providers. We do not store your full card number, CVV, or sensitive payment credentials on our website.

Technical Information:
IP address, browser type, device information, pages visited, time spent on the website, and cookies or similar tracking data.

2. How We Use Your Information

We use your information to:

Process and deliver your orders;
Confirm payments and prevent fraudulent transactions;
Provide customer support;
Improve our website, products, and services;
Send order updates, promotional offers, or important notices;
Maintain website security and prevent misuse.

3. Cookies and Tracking Technologies

Our website may use cookies to improve browsing experience, remember cart items, analyze website traffic, and personalize content. You can disable cookies from your browser settings, but some website features may not work properly.

4. Sharing of Information

We do not sell or rent your personal information. We may share necessary information only with:

Delivery and courier partners;
Payment gateway providers;
Website hosting and technical service providers;
Legal or government authorities when required by law.

These parties are allowed to use your information only for service-related purposes.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online system is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We keep your information only as long as necessary to complete orders, provide support, meet legal obligations, resolve disputes, and maintain business records.

7. Your Rights

You may request to:

Access the personal information we hold about you;
Correct inaccurate information;
Request deletion of your personal data, where legally possible;
Opt out of promotional communications.

To make a request, please contact us at info@techo-phone.com.

8. Marketing Communications

With your permission, we may send promotional emails, offers, or product updates. You can unsubscribe from marketing messages at any time by contacting us or using the unsubscribe option, where available.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites. Please review their privacy policies before sharing any information.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that such information has been collected, we will take steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website means you accept the revised policy.

12. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact us:

Techophone
Email: info@techo-phone.com
Address:143 Cannon Street Road London E1 2LX

Phone: 0207 4884 817